Learning Analytics Target Groups and Use Cases

Targeted Audience

imc Learning Analytics aims to serve several target groups with analysis tailored to their concrete demands. The needs per target group imc Learning Analytics targets to address are outlined in the following figure.

Use Cases: Compliance -, Training- and Skill Management

imc Learning Analytics addresses core needs for the target groups in the context of three covered core use case scenarios.

Compliance Management

imc Learning Analytics allows management of mandatory training with a personal due date of your learners. Based on a corresponding dashboard and several reports the compliance status can be monitored and improved with a topic or person driven focus. Whether L&D or team managers wants to track compliance status of the staff towards e.g., first aid or firefighter requirements per region or location or the IT security officer needs to ensure data protection compliance of the overall company, the compliance analysis provides full transparency on the focused compliances status.

Thereby imc Learning Analytics answers the most important compliance related questions and provides the direct possibility to act to the better. KPIs are provided with the general pattern to initiate action where action is needed.

In the context of compliance management, action is needed when a course or learning path has a personal due date for the user, but the user has no access to the syllabus to complete the training (e.g., as he has been failed or cancelled) or the due date is approaching, and the learner has not yet completed the training.

Identifying the need for action early enough before the due date lowers the risk of having overdue learners. If reasons applied that learners got overdue, imc Learning Analytics directly alerts for action regarding those users.

Compliance officers or persons responsible for certain mandatory training topics (e.g., first aid) can drill down to the single learner or course and get the detailed course progress of the overdue learner and insights which help to get the learner back on track, e.g., by finding that a repeatedly failed test or missing prerequisite caused the learner to get stuck. Seeing the cause allows action to the better, so that it can be ensured that the learner is supported to pass the test or fulfil the prerequisites to proceed.

For more details how this is supported by direct interaction from imc Learning Analytics to imc Learning Suite please refer to Learning Analytics Briefly.

For more details on the concrete compliance related dashboard and report options available with imc Learning Analytics please refer to Compliance Dashboard

Learning Management

As your Learning Management System, training is the core business of imc Learning suite. imc learning Analytics provides deep insights in answering the question “How is the status of training execution?” and provides call to actions to enable to permanently improve training execution to the better.

 Whether for content driven learning paths or courses of any kind, imc Learning Analytics puts the core performance indicators on the surface of the training owner or L&D dashboards.

One can easily identify often cancelled or failed training, drill-down for root cause analysis and act to the better. Action taken can monitor corresponding completion trends as well as learner engagement trends which outlines how often learner accessed the system and enter a course syllabus.

For more details how this is supported by direct interaction from imc Learning Analytics to imc Learning Suite please refer to Learning Analytics Briefly.

For more details on the imc Learning Analytics dashboard and report options to manage learning path and course execution please refer to Training Owner Dashboard .

Skill Management

Using imc Skill and Competency Management within imc Learning Suite (subject to an extra needed license) addresses one of the core problems of organisations with distributed learning approaches in different regions or lines of businesses. Skill put a layer above training which can be analysed independent from the learning method used for skill enablement. Whether the skill is achieved by a learning path or course, imc Learning Analytics always includes the overall skill status of all training executed and tracked in imc Learning Suite.

This enables lines of business managers to ensure a global training initiative, puts business unit leads in the focus and provides team leads with a detail monitoring option of the skill development of the workforce reporting to them. All parties share their views as a basis of communication about the skills development status and actions needed.

Skill analysis simply monitors skill development following a traffic light approach.

• Green: Skill is acquired and up to date

• Yellow: Skill has been addressed by learning path or course assignment, but the learner has not yet started or completed the training

• Red: Skill gaps have been identified but no learning path or course for skill acquisition has yet been assigned to the learner.

Following this simple pattern reporting users can easily act to the better by facilitating users with yellow status and ensure training setup and assign for users with red status. The skill status trend provides direct insights for any action taken.

For more details how this is supported by direct interaction form imc Learning Analytics to imc Learning Suite please refer to Learning Analytics Briefly. For more details on the imc Learning Analytics dashboard and report options to manage skill driven development please refer to Skills Capacity Planning Dashboard .

Self-Service for All Scenarios

The out-of-the-box dashboards and reports grow permanently via imc regular further development as known by imc Learning Suite innovation packages. It is important to understand that using the self-service functionality of imc Learning Analytics with Microsoft Power BI at your fingertips you can create any new report referring to included data for compliance- learning -and skill management also for your learners or your top management at any time yourself. Just ask your core stakeholders for the questions they have, and Learning Analytics will provide them with the corresponding dashboards and reports to answer them.