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Configuration Manager - Communication/Mail

This is where many default email settings are defined including test modes, email forwarding, sender accounts, email recipients, SMTP details, and many more. Further details on each field or setting is available via the "i" operating instruction icon.

Description

Setting

What does the setting do?

General

Forward internal mails

If "false", internal LMS messages are, as a general rule, not forwarded via SMTP (regardless of other settings, e.g. at user profile or notification level).

Test mode

TestMode for e-mails: If this value does not have a comment and is true, then the senders and recipients of all e-mails are set to testSender and testReceiver values. Deactivation of mailing test mode is only possible in the "PROD" context.

Enable attachments

This enables adding attachments to enrolment messages, notifications, learning logic emails and also in the message monitor when sending/resending a message.

Include Course/Learning path name & Identification code when sending internal messages

This option, if selected, will display the Course/Learning path name and Identification code (if available) automatically in the body text message when a learner is sending internal messages using the Email function from the Course/Learning path Description page. If this option is checked, the user has also the option of configuring a metatag ID which can be used instead of the default identification code. Moreover, the same information is also displayed on the body text message when a user is sending internal messages via Course Instruction or Participant Administration.

Important

Only meta tags of type text field are supported. The system will not restrict other meta tag types, but the output will likely not be as expected.

Metatag ID to be used as identifier for courses/learning paths when sending internal messages

Test receiver

Recipient address in test mode: Address to which all e-mails are sent if test mode is active.

Test sender

Sender address in test mode: Address from which all e-mails are sent if test mode is active.

External mailing

Forward undeliverable mail

Controls whether e-mails which could not be delivered to their original destination should be delivered to the undeliverable mail recipient defined below.

Undeliverable mail recipient

Defines the e-mail address that should receive e-mail that could not be delivered to their original destination.

Mine type

Specifies the format in which the e-mail will be sent (Either plain text or html).

Mail sender address

Defines the e-mail address that should be used as sender when there is no sender information defined on client level.

Use system-wide sender for mails

Controls whether the system-wide mail sender should be used with priority for personal e-mails, automated notifications, enrolment/cancellation mails and automated system e-mails.

Send multiple recipients only in BCC

Determines if all recipient addresses are listed in the BCC field of an SMTP message to multiple recipients. true: If a message is sent to more than one recipient, all recipient addresses are listed in the BCC field. Otherwise, the sole recipient will be shown in the ’To:’ field. false: One recipient is shown in the ’To:’ field, the others are listed in the CC field.

Internal mailing

Deactivate information about email forwarding

Determines if the forwarded internal message in the corresponding SMTP email will indicate the message has been forwarded.

Number of recipients of externally forwarded internal messages

Restricts the number of recipients of externally forwarded internal messages (i.e. how much email addresses should be packaged in one mail). Note: If the value is greater than 1, it is possible in the case of an undeliverable message that the message will not be sent to the remaining recipients.

SMTP sent-by address

Determines the SMTP sent-by address under which all internal messages are forwarded to an external address. The displayed value "original" causes the forwarded message to retain the original sender.

Mail monitor staggering amount

Determines the number of e-mails which are sent via MailStaggeringJob per dispatch interval. If the parameter is defined with 0, no staggering takes place.

Hide recipient list

Determines if display of direct recipients of an internal message and a list of CC recipients will be prevented from user, unless user is the sender of the message. Replies to the message show neither recipients nor CCs in the message body that includes the text of the original message.

Number of days after which mail monitor messages will be deleted by cron job

Defines the number of days after which mail monitor messages will be deleted by cron job (with reference to the date the message was sent).

Email address for user feedback

Recipients email address from feedback messages.

Send feedback message anonymously

Determines if feedback messages will be sent personally or anonymously. True: Sending will be done anonymously. False: Feedback messages will contain personal information (Name, Company, address).

7 bit transfer encoding for SMTP messages

Service backend (Configures mail sending of log data in the service backend.)

Email

E-mail address of the log mail recipient.

Attachment limit

Maximum size of a log file(in MB) to be sent from the service backend.

Resource booking: Container element for the configuration of the confirmation e-mail regarding resources registered as part of component resource management.

Enable resource booking mails

Sender address editable

Determines whether, in the dialog for sending a confirmation e-mail, the user may or may not edit the sender address of the e-mail.

Default sender address

Determines the standard sender address of a confirmation e-mail in the event that the attribute senderAddress in the element resourceBookingConfirmationTemplate is not specified in the template used, or the user is not using any template for the confirmation e-mail. Note: It is essential to specify this parameter if the attribute "Sender address editable" is set to "false" as otherwise the sender field of the e-mail could not be completed.

E-mail addresses

Setting

What does the setting do?

Email address upon rejection of terms of use or privacy policy

Recipient of system e-mails that are generated when people register and do not accept the general terms and conditions. This setting serves as the default for the setting in the client.

E-mail address for the enrolment of users

Recipient of system e-mails from registering people. This setting serves as the default for the setting in the client.

Email address for license manager

Recipient of system e-mails from the license manager. This setting serves as the default for the setting in the client.

Email address for user import log files

Recipient of system e-mails during a timed person import. This setting serves as the default for the setting in the client.

E-mail address for group import

Recipient of system e-mails during a timed group import. This setting serves as the default for the setting in the client.

Email address for batch assignment of users to groups, courses and clients

Recipient of system e-mails that are generated when importing lists in connection with assigning people to groups, courses or domains. This setting serves as the default for the setting in the client.

Learningplan manager

Recipient of e-mails with log files from automatic target group building and registration batch job

XML groupimport manager

Recipient of system e-mails from group import (BU). This setting serves as the default for the setting in the client.

Email address for email messages concerning multi factor authentication

Address to be used for e-mails sent by the system durring the multi factor authentication process. This setting serves as the default for the setting in the client.

Resource looking confirmation templates

Different templates can be created/edited. Per template the following settings are available:

Setting

What does the setting do?

Bundle name

Determines the name of the variable which contains the localised wording of the current template.

Subject bundle name

Determines the name of the variable which contains the localised wording of the pre-set content of the subject field of confirmation e-mails which are created based on the specified template.

Body bundle name

Determines the name of the variable which contains the localised wording of the pre-set content of the message field of confirmation e-mails which are created based on the specified template.

Sender address

Determines the pre-set e-mail address of the sender of confirmation e-mails which are created based on the specified template.

CC receiver address

Determines the pre-set e-mail address of the CC recipient of confirmation e-mails which are created based on the specified template.

CC receiver name

Determines the pre-set name of the CC recipient of confirmation e-mails which are created based on the specified template.

Client

Determines the client for which the current template is to be made available. If this parameter is not specified, the template is available system-wide (for all clients).

Other mail settings

Configuration Manager - Client | E-mail addresses

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