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Course-template Participation Management

The administrative processing of course registrations is conducted in the course-template participant manager. Learners, registration agents and executives may also make course template pre-bookings. Registration agents must have at least the "Edit" right in releasing a user object via the "Registration agent" setting in the user profile to implement pre-bookings in the catalogue.

Administrators can perform registrations or modifications of the registration status for all registration types. For instance, registration requests can be granted and participants can be registered directly for a course, registrations can be moved to other course templates and registrations can be cancelled.

While the participant manager in the course-template search toolbar allows the actual management of participants, batch registrations and batch cancellations permit quick user assignments. Through "Check Availability", courses of a template are displayed along with the most important data, including the number of available places. The audit log records learning progress and provides the option to edit registration information.

If the multi-client context is configured, clients can be selected in the headline, so that client-specific search fields and table columns are displayed in the Participant Manager.

Functions of the Participant Manager

The various tabs structure participants of a course template according to their status and/or make available specific user-specific functions. The available functions and status changes depend on the course-template settings, and the registration type and host in particular.

Tabs of the Participant Manager

Pre-booking list: Lists all users who were pre-booked on a course template or pre-booked themselves in the catalogue or through a learning path.

Users can be added or removed without restrictions. Adding a user changes their status to "Pre-Booked". During registration, the system inquires which course of a template users are to be registered for. Once registration is complete, the given participant is removed from the pre-booking list.

Personal Syllabus

Lists all users to whom the course template is to be assigned as a learning requirement. This cannot be carried out by the learners themselves. Individuals can be added or removed manually. Registrations on courses of the template can be made, and courses on the personal syllabus can be turned into pre-booked courses.

The meaning of the individual columns are explained in the following table.

#

Column name

Description

1

Date of assignment

Date of assignment to the course template.

2

Participant status (template)

Participant status on template level.

3

Participant status (course)

Participant status on course.

4

Current enrolment

Object Id/ Unique identification number of the course the participant is currently enrolled on.

5

Due date

Initial due date before a course is created, or for a current enrollment.

6

Next due date

Due date of the next run of the re-certification. Will be calculated after the successfully completion of a course when the next cycle has to be finished.

7

Date of most recent completion

Date of the last conclusion of a course created from this template.

8

Automatic course enrolment

Setting of the respective enrolment 

9

Re-certification

Setting of the respective re-certification 

10

Underlying target group

Name of the target group through which the participant was enrolled onto the course template.

11

Identification

Setting of the respective enrolment 

Handling of Showing Due Date/Next Due Date depending on Course Template/Course Status for Re-certification

Only one of the dates will be displayed. The due date and the next due date cannot appear simultaneously. The following table shows when each date is displayed.

Participant status (template)

Participant status (course)

Conditions

What is shown

Personal syllabus

  •  No relation

  • No-relation/ Deleted

  • No-relation/ Personal syllabus

Not yet one course completed

 Due date

At-least one course completed

 Next Due date

Cancelled

Due date

 Enrolled

 Enrolled

 Due date

 In progress

 in-progress

 Due date

 Successfully completed

 Passed

 Next due date

Fail

 Failed

Due date

Not confirmed

Not confirmed

Due date

Confirmed

Confirmed

Due date

Waiting

Waiting

Due date

Reserved

Due date

Requested

Requested

 Due date

Reserved for waiting list

Due date

In case of re-certification: after the user completes the first course, the course status is updated on the course template and the next due date is calculated and the user gets the status “successfully completed”. With the next job run, the status is updated to “personal syllabus”.

If enrolment is due (enrolment date = "Next due date" - "Days to finish" - "Buffer days"), user is enrolled to the second course if available. During that enrolment the course due date for the second will be calculated.

This process will be continued based on the target groups settings for any further courses.

Automatic Enrolment

Groups or job profiles can be selected here (only available with a imc Learning Suite licence or activated additional components for "Competency Management"). Groups or job profiles can be selected, and group members or job-profile owners can be registered in a single step (target status: personal syllabus). Users belonging to a group or with a job profile will be registered automatically for a course with the selected status. The same applies to users added at a later point. The automatic registration is initiated through a batch process (e.g. at a daily interval, depending on settings) or manually, in the participant manager. If a user is removed from a group or loses their job profile, they are also removed from the pre-bookings list.

After automatic enrolment has been carried out on a template, the users of the corresponding target groups can be found on the personal syllabus of the course template (Course templates > Participant management

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Add

The target groups / BUs / Job profiles can be added.

In this section, the possible settings are described which can be used for automatic enrolment (general and enrolment setttings) and re-certification (re-certification settings).

General settings

#

Parameter

Description

1

Identification

Flag for automatic enrolment. It is possible to mark the course so that it is displayed as mandatory, optional or for compliance purposes. This flag can be used when configuring dashboard panels. For example, a panel can be configured to show mandatory courses to the learner. The identifiers can be configured under Configuration > Enrolment > Enrolment identifiers.

2

Enrolment status

The enrolment status defines which list the participant is placed on when the enrolment job runs. Available options are “Pre-booked” and “Personal syllabus”.
To configure a re-certification process at template level, the users must be set to the status “Personal syllabus”.

3

Days to finish

When assigning a group to a course, course template or learning path, the value for days to finish as set under "Configuration > Enrolment" is always used to pre-fill the field at the time the assignment dialogue is opened.

Once a value is confirmed, it becomes fixed, and later changes to the configuration will no longer affect it.

This setting generally specifies the minimum number of days a user has to complete the course. To ensure this is the defined value is used in several steps of the re-certification process.

For the calculation of the initial due date in the moment of a group assignment of course template level the calculation is dependent on the chosen setting for “Initial due date based on “ as well whether a fixed or relative due date has been entered in the enrolment settings section:

  • "Days to finish" can’t be empty.

  • If days to finish is set to zero and no value for a fixed or relative due date has been defined the user will have no initial due date on course template level.

  • If a fixed or relative due date has been set, this date will be compared to the date calculated by enrolment date plus days to finish at the moment of enrolment. The later date will be set as course due date for the user.

  • If days to finish is set to zero and no value for a fixed or relative due date has been defined, the course enrolment takes place without a due date.

  • If a fixed or relative due date has been set, this date will be compared to the date calculated by enrolment date plus days to finish at the moment of enrolment. The later date will be set as course due date for the user.

In case of usage on course template level in combination with an activated "Re-certification" checkbox, the entered value for "days to finish" is also used to determine whether an enrolment is due when the next due date minus days to finish minus buffer days (as set in the configuration under "Configuration > Enrolment") is equal to or later than the actual date.

For the enrolment to any further courses in the re-certification cycle, the course due date is calculated by a comparison of the next due date to the date with the enrolment date plus days to finish date. The later date will be set as the course due date for the user.

      

Enrolment settings

In this section, settings can be defined which influence the enrolment on courses / course templates or learning paths. Settings which influence the re-certification process will be explained in the next chapter.

#

Parameter

Description

1

Activation date

The earliest date at which the group/the job profile are included in the automatic enrolment. The group or job profile are ignored by the automatic enrolment until the defined time.

It is recommended to use this field so that the process is prepared in advanced and then the process starts on a defined date.

2

Consider newly added group members

If activated, the newly added members of the group are enrolled to the course/course template during operation according to the defined set of rules.

If the option is inactive no enrolment is carried out for newly added members. Therefore it recommended to activate this setting.

3

Automatic cancellation

If enabled for a course or learning path and the participant is no longer member of the group the following applies:

  • Participants who are enrolled or in progress will be cancelled.

If enabled for a course template and the participant is no longer member of the group the following applies:

  • Participants who have never completed a course based on this template will be removed from the personal syllabus tab of the course template.

  • Participants who are enrolled or in progress in a course based on the template will be cancelled.

  • Participants who have completed a course based on this template will remain visible on the personal syllabus, and not cancelled from the course.

  • In addition they will be excluded from further processing.

    If disabled for a course template, the following applies to participants who are no longer members of the assigned group:

  • Participants who have never completed a course based on this template stay on the personal syllabus tab but will no longer have a due date and will not be enrolled in any course of the course template in the future.

  • Participants who are enrolled or in progress a course but have not yet completed it are not cancelled from that course. In addition, they stay on the personal syllabus tab of the course template without a next due date and will not be considered for further course enrolments.

  • Participants who have completed a course of that template before, stay on the personal syllabus tab but will no longer have a due date and will not be enrolled in any course of the course template in the future.

If the preference is to give the opportunity to the learner to complete the course, this setting should be disabled otherwise it is highly recommended to activate it.

4

Automatic course enrolment

If this is activated, users who have the status “Personal syllabus” on the course template are automatically enrolled on the next available and bookable course (planning status "released" and course end date in the editing period).

If this setting is not active and the learner does not self-enrol before the due date, then the he/she would be overdue. Therefore it is recommended to activate “Automatic course enrolment”.

5

Initial due date based on

The type of due date that should be used when calculating the user due date during the enrolment process for the first course. Possible options are:

  • Fixed due date

  • Due date based on DD/MM

To be in the recertification cycle, it is recommended to have “Due date on DD/MM” instead of a fixed due date so that learner does not have a due date in the past.

6

Relative due date

 

You can set the day and month here. The enrolment due date will be calculated with reference to this day and month relative to the current date. If the day and month from this field are set after the current date than the due date year will be the same as the one from the current date otherwise the due date will be set to the next year at the same day and month.

7

Due date

The users in the group must have completed the course/learning path by the specified date.

If the learner is enrolled after the selected due date, the due date for this learner is calculated as follows. Enrolment date + days to finish. If the learner is enroled shortly before the specified due date (due date - days to finish), the enrolment date + days to finish is also used.

Re-certification settings

#

Parameter

Description

1

Re-certification

This setting activates re-certification and triggers the calculation of the next due date and the respective enrolment date.

2

Re-enrol cancelled and failed users to the next re-certification course

This option allows failed and cancelled participants to be enrolled in the next available course to continue the re-certification process.

It is recommended to activate this setting otherwise the cancelled and failed users would be left out of the re-certification process.

3

Automatic status change after due date       

 

This setting allows the system to change the status of users who are overdue and have the status “enrolled” or “in progress”.

It is recommended to activate this setting so that “enrolled” or “in-progress” users are not left out from the re-certification process. It is important to use this in combination with “Re-enrol cancelled and failed users to the next re-certification course”.

4

Days for status change after due date

Number of days from the due date after which the status change should take place. Only active if Automatic status change after due date is active.

5

Change of status to

 

If the automatic status change is activated, users are moved to the status selected here x days after the due date. Only active if Automatic status change after due date is active.

6

Deadline type

Here you can set whether the next course due date is calculated either based on "Due on DD/MM" or the individual course completion of the participant.

It is recommended to choose Deadline type as “Always valid on DD/MM” so that for all participants, the next due date and the enrolment date is same and hence automatic course creation can be used to make sure that a course is always available when the enrolment is due.

7

Deadline

Day and month for the next due date. Used in conjunction with the re-certification interval to calculate the year of the next due date.

Mandatory field if "Due on a certain date" is selected as the deadline type.

8

Re-certification interval

For example, every 12 months or every 90 days. 

Mandatory field if re-certification is defined.

9

Reset SCORM status

If this is activated, the SCORM status of the content stored in the courses is reset for all participants when they are automatically enrolled in a course. 

If this is not activated, the SCORM status is not reset. This means that a participant who has already worked with the learning medium can continue to work with this learning status after opening the course. In individual cases, this can mean that course parts are already marked as worked on / completed.

Edit

Rules and status of automativ registration can be edited.

When modifying the rules of an existing recertification setup (e.g., adjusting the interval from 12 to 24 months), the changes take effect differently depending on when users were assigned:

  • Newly assigned users (after the change):
    The updated rules apply immediately.

  • Previously assigned users (before the change):
    Their current cycle continues based on the original rules. It would not change the settings for an already running the course. The updated rules will only apply after they complete the course for their already calculated next due date.

Example:
A user is currently in a 12-month re-certification cycle. If the interval is changed to 24 months, the user must still complete their course when it is due under the 12-month rule. Once completed, their next due date will be calculated based on the new 24-month interval.

Remove

Target groups/ Groups/ Business Units and Job Progfiles can be removed from the re-certification process.

Start processing manually

Job execution on the course template level on the tab “Automatic registration”. If you run the job from here, please make sure that you have saved the changes in the participant administration of the course template before running the job.

Exceptions

When using target groups exceptions can be defined when pre-booking course templates. These can be inclusive or exclusive exceptions, i.e. users who were not pre-booked for the course template via the target group are added and users who would be pre-booked for the course template via the target group are not pre-booked. The settings on this tab override the automatic registration. Depending on the configuration, administrators can apply an exception for their employees. The processing of an application also takes place in the participant manager. Applied exceptions can be approved or rejected via a toolbar option.

On the before mentioned tabs, learner registration information can also be edited in addition to being viewed, depending on the settings of the course template (meta tag). For instance, this function allows registration information to be corrected (e.g. modification of the expiration date).

Changes are adopted upon saving. Through the changes log, unsaved changes can be monitored and undone one at a time. All participant lists can be exported in a CSV file.

Functions of the Participant Lists

For pre-bookings and personal syllabus lists, functions for registration processing specific functions are available.

  • Add:
    New participants can be added to both lists. with an appropriate status ("pre-booked" or "personal syllabus").

  • Registration History:
    Depending on course settings (meta tag "Registration information changes through administrator"), learner registration information can be edited as well as viewed. This function allows for correcting registration information or modifying pre-booking periods, for instance.

Possible status changes can be defined flexibly per registration status and organiser. Depending on these settings, e-mail messages on pre-bookings, personal syllabi and further concerns are sent out.

Participant Manager → Batch Registrations and Batch Cancellations

This is the same function that is available in the participant manager for courses. The selection as to whether the users are booked with the "Pre-booked" or "Personal syllabus" status can be made directly in the toolbar.

Participant Manager → Check Availability

The number of available seats in courses of a chosen template can be compared. The participant manager of each course can be entered directly, or batch registrations and cancellations for a course can be made.

Participant Manager → Audit Log

The same functions as the participation manager for courses are available.

Global Functions and Related Topics

Search
Organisational Structure and Groups Administration
Multi-client Context

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